Our online sales are subject to the Terms and Conditions outlined on our website, which customers should review before placing an order.  Our store, operated by Polarbox US LLC, reserves the right to modify these Terms and Conditions at any time without prior notice. Customers are not obligated to adhere to clauses modified after their order is placed. By purchasing products from us, customers agree to these Terms and Conditions and consent to receiving promotional content informing them about special offers, new products, etc.

Terms and Conditions of the Online Store

Customers of our store must be 18 years old or older and possess full legal capacity. Our store operates online, providing 24/7 service, 365 days a year, allowing orders to be placed at any time. We exclusively sell new products free from any physical or legal defects. All products listed in our store are physically stocked in our warehouse, with their availability updated daily on our website.

Pricing

All prices are in US Dollars (USD) and are displayed without taxes. The price of each product is fixed upon order placement and remains unchanged until payment is processed. The store reserves the right to adjust product prices, introduce new items, add or remove special offers, or make website changes. Orders for products with special prices or sales are fulfilled in the sequence they are confirmed in our electronic sales panel. Availability of specially priced or sale items is limited, and special prices are valid for a limited time. Customers cannot claim a refund for the price difference if an order is placed after the special pricing period ends.

Orders

Orders are restricted to registered individuals with an account in our store or those who provide all necessary transaction information. Each order placed by the Client is confirmed via email upon receipt. The store reserves the right to verify orders. In the event that the order cannot be confirmed via email, our store reserves the right to suspend the order.

Payment methods

Our store offers two different payment methods, Credit Card and PayPal. The customer’s payment is charged once the store begins processing the order after acceptance. A notification of the order acceptance will be sent to the customer via email.

Data Security & Confidentiality

Customer data is collected voluntarily and solely for Polarbox US LLC’s use, limited to what is necessary for order processing. Customers have the right to access, rectify, or delete their data, as well as other rights under current legislation. Data is protected to prevent unauthorized access. With additional consent, customer data may be used to inform them about new products, promotions, and services. Additionally, with consent, data may be shared with other entities for feedback purposes or customer service.

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